Live-In Support Worker in Didcot Job Description

Providing 24/7 round-the-clock support while living in the service user's home to ensure total wellbeing.

• Training: £12.71 per hour
• Probationary period: Up to £800 per week, £110 per day weekdays, £125 per day weekends.
• After probationary period: up to £900 per week, £120 per day weekdays, £150 per day weekends

• Pension scheme.
• Paid holiday leave.
• Professional training and development opportunities.
• Uniform and protective clothing provided.

• Availability required from 7:00 AM to 10:00 PM.
• Must be available throughout the night (with a maximum of two disturbances).
• Requirement to work any public holidays that fall on scheduled working days.

• Care is delivered directly in service users' homes.
• Travel required throughout Abingdon, Didcot, and surrounding villages.
• Flexibility to travel to other sites as necessary to meet business or client needs.

• Deliver personalized programmes of personal and household care management.
• Execute specific tasks as outlined in individual care plans.
• Maintain and respect the dignity, privacy, and independence of every service user at all times.

• Provide person-centred personal and practical care for individuals with a range of illnesses and disabilities.
•  Assist with daily routines including getting up, dressing, washing, bathing, shaving, oral care, and toileting.
• Support with prescribed medication only.
• Assist with mobility, physical disabilities, incontinence care, and use of aids or equipment.
• Promote independence, dignity, diversity, and equal opportunities.
• Provide end-of-life care support where required.
• Encourage mental and physical wellbeing through conversation and meaningful activities.
• Offer companionship and emotional support
•  Make and change beds, tidy rooms, carry out light cleaning, and empty commodes.
• Launder clothing as required.
• Prepare light meals, set tables, serve food, assist with feeding, and clean up afterward.
• Support with pet care, including feeding and walking.
• Collect pensions and medication, and assist with shopping.
•  Liaise with healthcare professionals on behalf of the service user when appropriate.
• Provide support to families and fellow support workers.

• Treat service users and staff with respect at all times.
• Comply with all company policies, procedures, and guidelines.
• Follow managers’ instructions and adhere to individual care plans.
• Communicate effectively, respecting service users’ choices and preferred communication methods.
• Wear uniform, ID badge, and required PPE during working hours.
• Attend scheduled visits on time and obtain accurate timesheet signatures.
• Maintain clear, accurate, and up-to-date care and administrative records.
• Submit required paperwork to the office promptly.
• Complete holiday requests with appropriate notice.
• Document each visit clearly and professionally, ensuring accuracy and sensitivity
•  Handle service users’ finances in line with company policy and maintain accurate records.
• Follow health and safety and infection control policies at all times.
• Monitor work areas to ensure they are safe and hazard-free.
• Report and record all accidents, incidents, sickness, and absences.
• Report concerns, changes in health, or safeguarding issues to management immediately.
• Maintain confidentiality and report any breaches or discrimination.
• Adhere to company policy on prohibited duties and limits of responsibility.
• Inform managers of service concerns or suggestions for improvement.
• Participate in required training, supervision, and development meetings.
• Attend regular performance reviews as scheduled.
• Perform any other duties reasonably required.

• Self-motivated
• Organised
• Flexible
• Caring
• Sensitive to the needs of others and to the sick or infirm
• An active team player but also able to work on own initiative
• A good communicator